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Running two antivirus or Internet security programs at the same time may make your computer feel really slow or broken. Although some antivirus installers will force you to uninstall the competition, others won’t. So take the time to uninstall what you currently have before you install the replacement. It can become much harder after the fact, especially if the computer is freezing up before you can even get into the Programs control panel.

Office 2007 and later includes a new Word and Excel file format that can confuse people who have older versions of those products. Users of older versions of Word and Excel can get a converter from Microsoft, but you can make their day easier by saving your files with a different file type using File, Save As, and changing the format choice to Word 97-2003(4).

IE 9, Microsoft’s latest version of Internet Explorer for Vista or Windows 7 breaks functionality on some web sites. Luckily, IE 9 has a compatibility view mode that you can turn on with the Compatibility View button in the right part of the address bar. Try it before you think that something is wrong with your computer.

The recycle bin is just that, a place to throw things away. It shouldn’t be used to store things, especially if you delete files located on another computer in your local network. Those deleted files don’t go into your trashcan and they don’t go into the other computer’s trash either. Consider making a folder like that catchall bowl in the kitchen for things you might want back. Then, clean it out occasionally, and empty out your real recycle bin on a regular basis.

And, learn how to get the dust out of your computer. Even a thin blanket of dust can make a really good insulator on those cooling fins, preventing your computer from cooling enough when you are working it hard. If a computer overheats, it usually shuts off but you might start blaming software, when it is just overly “insulated.”

Rule #1, keep your inbox small by using filters and moving messages to folders.

Use rules or filters to move messages, send automatic replies, highlight important messages. Use folders for message groups, immediately put messages there. Highlight with color those must read messages. Set up automatic responses for information requests.

Rule #2, use proper email etiquette.

Understand and use the appropriate addressing fields, including blind carbon copy (BCC). With the “To” and “CC”, all recipients see all other addresses, whereas with “BCC”, only that recipients address shows, not all of the others that you put in BCC.

Hint: You could make a rule/filter that moves messages with your name in BCC to folder called BCC or “not really to me.”

Use good subject line and keep messages to the subject. Remember that email may not stop and stay with the person you sent it to. Try putting questions on separate line, makes it stand out and easier to reply. Send URLs rather than whole web page, or copy and paste the important parts and put links to page at bottom of message. Be careful with attachments, not just because some distrust them, but not all people can view a Word document, for example. Style your message according to your audience and content, think about white space, color, size, etc., but try not to get too fancy.

Rule #3, remember to back up your email and address book.

If you live and die by email, back it up and don’t forget to include your address book. Of course, if you use something like Hotmail or Gmail via the web, then you rely on them to keep backups. But, people have been known to loose email in those systems. So, save it if it is important.

Rule #4, sometimes a phone call is better.